Evidence
How to export consent records from Consentory
Download the stored consent log for a website or for a single visitor reference.
Open the consent log
Open the website from the dashboard and scroll to the consent log. It lists the consent events currently stored for that website, newest first, and is available to users with access to the website.
Agree the evidence scope against your consent record and retention policy before preparing the export.
Export the website log
Use the CSV export to download the loaded consent events. Each row carries the timestamp, event type, decision, accepted categories, configuration version, widget version, selected language and the pseudonymous visitor reference.
Store exports in an access-controlled location and record why the export was produced. Consent evidence can itself be personal data or become linkable when combined with other records.
Export a single visitor reference
Enter a pseudonymous visitor reference to export the records held for it as JSON. Use this path when you answer an access request or need to reconstruct one visitor decision history.
Verify the requester through the process your organisation has approved before linking a pseudonymous reference to an identified person. The export feature does not replace your identity-verification procedure.
Export before you lose the records
Consent evidence is kept for the retention period included in your plan or agreed in writing. Export the evidence you must keep longer before any event that shortens or ends that period.
- Before a downgrade or a cancellation.
- Before a suspension or the end of beta access.
- Before you shorten a retention setting.
- Backups serve disaster recovery, not customer-facing archiving.